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Safe and Reliable
Non-Medical Transportation

We are a non-medical and non-emergency medical transportation service provider for all of Ventura County.

about

Who We Are

We are a trusted transportation company since 2004.
We focus on the well-being of our community by offering comfortable, safe and reliable transportation.

Services

What We Offer

Non-Emergency Medical Transporation

Non-Emergency Medical Transportation (NEMT) is for patients who do not need a hospital ambulance or emergency medical response, but require wheelchair accessible or handicap services transportation. Our fleet is designed to easily meet the needs of our passengers with compact size vehicles, wheelchair lifts, and advanced communication systems.

Non-Medical Transporation

Non-medical transportation is available for people who are unable to ride city transportation to doctor appointments, medical tests, or to run errands. Our vehicles are equipped to meet your needs.

How it works

Our Booking Process

Book Your Ride

Book your ride online or give us a call to arrange a pick up from your residence.

Get Picked Up

One of our certified drivers will pick you up and take you to your appointment.

Return Home

When you are finished with your appointment give us a call and arrange for your pick up to be taken back to your home.

We are ready to serve you

Book your ride today. We are available by phone or you can easily book online.

Testimonials

What Our Customers Are Saying

Kali V.

"From the start, the booking process was super easy and all of my many questions were answered."

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Kathleen Stacey

"Our driver was excellent, the bus was clean and well kept, very nice! The ride was comfortable and pleasant. I look forward to going on another trip with Pegasus Transit!"

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Bob Duistermars

"Excellent Company to work with. Angelica Torres and the rest of their staff were very helpful and polite."

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FAQ

Frequently Asked Questions

What is a Non-Emergency Medical Transport?

Non-Emergency Medical Transportation (NEMT) is a form of assisted transportation provided for non-emergency situations. NEMT aims to provide safe transportation for the elderly, disabled, or anyone who is medically challenged to drive.

What are your service areas?

Our medical transport service is available in Ventura and Los Angeles Counties.

What are your hours of operation?

Office hours are 6am-5pm from Monday through Sunday. The transportation services are, however, available 24 hours a day, including weekends and holidays. All services are available after hours by special request.

How long in advance do I have to book my trip?

The reservation for transportation must be made 48 hours in advance. Same-day pickups may be arranged upon request.

How much are your rates?
Ambulatory Loading Fee (round trip) Door to Door
  • Mon-Fri $65.00
  • Sat-Sun $80.00
Wheelchair Loading Fee (round trip) Door to Door
  • Mon-Fri $100.00
  • Sat-Sun $115.00
Mileage
  • Mon-Fri $2.00
  • Sat-Sun $2.00
Cleaning Fees
  • Mon-Fri $100.00
  • Sat-Sun N/A
Wait Time Fee (over 15 mins)
  • Mon-Fri $20.00
  • Sat-Sun $25.00
Specialty Care Fee - Includes:

- Up/Down Steps
- In/Out Elevator
- Front Desk Assistance
- Attendant
- Translator
  • Mon-Fri $40.00/hr
  • Sat-Sun $45.00/hr
How can I pay for my trip?

We accept payments by credit card or cash, as well as checks from brokers. Please note: Payment is due at the time of transportation.

Does your company accept insurance?

Yes, we accept private insurance.

If you're experiencing a medical emergency, please dial 911.

Are up a medical broker or facility?

We are accepting partnerships from medical insurance brokers and medical facilities. Get in touch with us through the form below.

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